Legal

Refund policy.

We want you to be delighted with Edunovaa. If you're not, here's exactly what happens.

1. 7-day money-back guarantee

Any new subscription can be refunded pro-rata within the first 7 days, no questions asked. Email refunds@edunovaa.com from your registered address.

2. Pausing your plan

You can pause your plan for up to 8 weeks per year. Paused weeks don't count toward your billing cycle.

3. Class credits

Unused class credits roll over for one term. After that, they expire.

4. Refunds for cancelled classes

If Edunovaa cancels a scheduled class, we credit you the full class value automatically within 24 hours.

5. Processing time

Approved refunds land in your bank account within 5–7 working days via Razorpay.

6. Non-refundable items

Diagnostic assessments and one-time workshops are non-refundable once delivered.